Gaming System

The most innovative and integrated loyalty gaming system in the market.

Customer Engagement

New level of customer engagement.

Cashless

Simplify your business and go cashless with CARD IT or TITO solutions.

Points to Credits

Points to credit solutions.

KIOSK

The 3 in 1 information centre solution for your players.

Business Intelligence

Simplify business reporting and make smarter data-driven decisions.

Help Desk 1300 060 026

Support

Providing support and resources to your venue - a snapshot of our service and support offering.

Alternate Text

Call Centre Hours

NSW - 8.00am - 8.00pm. 7 days/week

VIC - 8.00am - 12.00am. 7 days/week

Alternate Text

Call Centre

1300 060 026   ebetsupport@tabcorp.com.au   NSW and VIC

Customer Service, Technical Support and Customer Products

Alternate Text

Case Management

  • An auto generated email including a case reference number
  • Case closure notification and summary
Alternate Text

Automated Categorised Health Check

  • 1/4 hourly automated system health check monitoring.
  • Automated case generation for identified instances.
Alternate Text

Training

Alternate Text

Marketing

Alternate Text

Focus Groups

  • Participate in focus groups for product innovation.
Alternate Text

Regular Communications

  • Regular communications via email around product updates, events and promotions.
Alternate Text

Data Security - BOMGAR

  • Secure and remote support system.
  • Provides greater auditability by monitoring and saving every keystroke performed.

Our experienced gaming systems specialists are here to help.

eBET's team of trained personnel and qualified sub-contractors have the depth of experience and expertise to ensure the smooth operations of your systems. The investment in an eBET gaming system is a major purchase. We recognise the need to support our systems with an uncompromising level of commitment that will ensure the best ongoing results for your venue.

You have a variety of options to choose from. Whether you opt for telephone support or a dedicated team for hardware support, you can be assured that our knowledge and service is second to none. After all, gaming systems are what we do.

eBET offers dedicated call-centre support, enabling our qualified support staff to remotely dial into your system and help you with your daily operations.

eBET's support staff can also visit your venue to resolve any issues that may occur.

The eBET support staff have years of industry experience and know the daily operations of both large and small gaming venues. You can choose from various service and support programs, including hardware and software support, or software only support.

Enquire about eBET’s support packages today.

Alternate Text
Alternate Text
Alternate Text